Full Time, Permanent
Bristol City Council is recognised as a leading and progressive adopter of digital services. Our Digital Strategy focuses on delivering better, cheaper, and faster services that improve digital equity and are built from a user‑centred perspective. We are focused on improving services for our residents and making Bristol truly digital. We have exciting and challenging work ahead. We are completing an £18m multi-year Digital Transformation Programme in 2024, securing a firm technological foundation on which to develop improved digital services. We have major ambitions to help transform services across the council and to participate in large regional partnerships across sectors. We are recruiting people‑focused digital, data, design, and technology professionals to join our team.
The Role
The IT and Digital Business Partner is a senior subject‑matter expert and trusted adviser on all elements of IT & Digital. You will manage relationships between the council’s technical teams and its service departments, working strategically to deliver outcomes that meet business needs. As a key senior point of contact, you will advise on technology, governance, and solutions to senior officers and Members. This role sits at the heart of our digital transformation function and reports to the Head of Digital Strategy and Transformation. You will act as the main link between council services and IT & Digital, champion user‑centred solutions, support delivery of the Digital Strategy, and ensure our teams deliver maximum value.
What We’re Looking For
We want to hear from people who can build strong stakeholder relationships, evaluate and manage IT & Digital solutions, champion modern technologies, and scan trends to recommend improvements. You should be confident in collaborating across teams, managing budgets and risks, and supporting continuous improvement and professional development.
About You
You are curious and proactive in keeping your skills up to date, with a strong commitment to user‑centred practices, ideally within Agile delivery. You can simplify complex technical concepts, work inclusively and collaboratively across departments, and take ownership of challenges to deliver practical solutions. Above all, you are driven to improve citizens’ lives and foster respectful, fair relationships. These values are fundamental to us, as is building an environment that promotes knowledge, empathy, equity, and skill sharing.
What We Offer
* 25 days of annual leave, plus 8 bank holidays. Your entitlement increases by one day for each year of continuous service, reaching 30 days after five years within local government (continuous service applied where appropriate). You can also boost your time off through our Annual Leave Top‑Up Scheme, giving you even more flexibility to balance work and life.
* Flexible and hybrid working arrangements, including partly remote options.
* Access to our Employee Assistance Programme (EAP) – a free, confidential service for all staff to receive support with work or personal issues.
* Membership of the
* Learning and development opportunities to support your career growth.
* Active staff networks, including embRACE, Disabled Colleagues Network, LGBT+ group, and the Young Professionals Network.
* Use of pool bikes and cars to help you get around the city for work.
* Childcare voucher scheme, including support during school holidays.
* One paid volunteering day per year to give back to the community.
* Bike loans through a salary sacrifice scheme.
* Discounts at council shops and services, including our museums, park cafés, plant nursery, and MOT centre.
* Discounts across a wide range of leisure vendors, from gym memberships to local shops and restaurants.
How do I apply?
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. It is Bristol City Council’s practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.
We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers but is used confidentially to make sure that everyone is treated fairly.
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