Service Charge Officer
King's Cross
Temporary
Full time
Are you an experienced Service Charge professional with a passion for resolving complex accounting issues? A leading Housing Association is seeking a Service Charge Officer specialising in project-based service charge accounting to join their team based in King's Cross.
THE ROLE
This role focuses on delivering a backlog of service charge accounts for large or complex schemes, ensuring accuracy, compliance, and resolution of any historical issues.
Lead on service charge projects within the Places & Estates directorate
Work through historic accounts issued under Section 20b to audit and delivery stage
Collaborate with the Estate Operations Manager and wider teams to resolve queries
Visit sites across London where necessary to support investigations and analysis
Review and respond to resident complaints and queries regarding service charges
Document decisions, actions taken, and lessons learnt throughout the process
Present complex data and findings to stakeholders in a clear and actionable formatTHE CANDIDATE
The ideal candidate will have solid experience in a similar service charge role within housing, particularly working on large, mixed-tenure schemes.
Proven ability to analyse and reconcile complex service charge accounts
Experience working with varying service charge regimes (variable)
Strong understanding of leases, tenancy agreements, and relevant housing legislation
Confident using advanced Excel and interpreting financial data
Familiarity with the RICS Service Charge Code, ICAEW Tech 03/11, and Section 19 of the Landlord and Tenant Act (1985)THE CONTRACT
Temporary – 6 months ongoing
Hybrid - 3 days per week in the office (Mondays mandatory
The pay rate for the role is £28.00 per hour LTD company rate. The PAYE equivalent is £23.87 per hour, inclusive of holiday.
HOW TO APPLY
If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss the role further