As a Leisure Operations Manager, you will be responsible for the day-to-day delivery of leisure services to a wide customer base. You will ensure staff are trained, motivated, and delivering standards of performance at all times. You will work closely with the General Manager, chair staff meetings, carry out staff appraisals, and maintain high morale around the centre. Additionally, you will oversee health and safety standards, including the day-to-day maintenance and cleaning within the Centre.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, such as DBS checks where applicable, to promote a safe working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
You will have experience working within a leisure environment and management experience. You should be motivated, enthusiastic, and passionate. Customer service is central to this role, so you will need to demonstrate, at interview, how you and your team have provided excellent service that met customer needs. You should also be able to show how you have engaged with staff to motivate them to deliver best-in-class service.
We are Places for People Group, a social enterprise that believes it's people who make a community. We build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to flourish. We value our team and support our people, ensuring you're more than just a number — you're part of our cause.
Our large, diverse, and ambitious business offers many challenges and opportunities. We provide a comprehensive benefits package, including:
* Alignment with the Real Living Wage Foundation
* A bonus scheme for all colleagues at 2%
* Full Health & Fitness membership for you, a nominated adult, and up to four juniors
* Flexible working options, including part-time and shift work
* An opportunity to purchase additional annual leave
* Ongoing personal learning and development opportunities
* Access to our Company Pension scheme
* A cashback plan for healthcare costs, saving up to £500 per year
* Discounts of up to 50% on activities, centre shop, and cafes
* Additional perks, including discounts from shops, cinemas, and more.
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