Join to apply for the Clinic Coordinator role at Remax/Kalpem
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Join to apply for the Clinic Coordinator role at Remax/Kalpem
up to £32,000 + Bonuses
Are you ready to take your career to the next level?
Join our client's thriving private dermatology clinic as a Clinic Coordinator and become the face of exceptional patient care.
Position Overview
We are seeking a dynamic and experienced Clinic Coordinator to join our client's private dermatology clinic. This is an excellent opportunity for someone with 2-3 years of experience looking to be stretched, challenged, and developed to the next level in their career. You will be the face of our clinic, ensuring exceptional patient care while managing all administrative and operational aspects of our practice.
Harley Street
up to £32,000 + Bonuses
Are you ready to take your career to the next level?
Join our client's thriving private dermatology clinic as a Clinic Coordinator and become the face of exceptional patient care.
Position Overview
We are seeking a dynamic and experienced Clinic Coordinator to join our client's private dermatology clinic. This is an excellent opportunity for someone with 2-3 years of experience looking to be stretched, challenged, and developed to the next level in their career. You will be the face of our clinic, ensuring exceptional patient care while managing all administrative and operational aspects of our practice.
What We Offer
* Competitive Salary: Up to £31,000 depending on experience
* Generous Commission: Earn additional income through skincare sales and treatment package bookings
* Excellent Benefits: Private health insurance, paid uniforms, extra annual leave after qualifying period, social events, and professional development opportunities
* Work-Life Balance: Flexible hours that allow time for personal interests, gym, and other commitments
* Career Development: Outstanding opportunities for growth in our expanding practice
Key Responsibilities
Patient Care & Service Excellence
* Handle all patient inquiries and appointment requests with confidence and discretion
* Provide exceptional customer service via phone, email, and face-to-face interactions
* Manage reception area and keep patients informed of any delays
* Follow up with patients after treatments as directed
Administrative Excellence
* Manage diaries for multiple doctors and practitioners
* Maintain accurate patient records (electronic and paper formats)
* Handle consent forms, pre/post-treatment information, and patient documentation
* Ensure data protection compliance and secure record management
* Process payments and manage cancellation charges
Sales & Business Development
* Sell skincare products to patients and achieve targets
* Book treatment packages and coordinate comprehensive patient care
* Optimize appointment scheduling for maximum efficiency
Operational Support
* Open/close clinic as required
* Ensure all protocols and procedures are followed
* Support additional duties as needed for business growth
Essential Requirements
What We're Looking For
* 2-3 years of private healthcare experience
* Private healthcare background (dermatology/skin treatments preferred)
* High-end luxury sales or premium retail experience
* Excellent written and spoken English
* Strong attention to detail and numerical accuracy
* IT proficiency with electronic record systems
* Professional demeanour with ability to handle demanding situations
* Absolute commitment to patient confidentiality
Highly Desirable Experience
* Medical secretary or healthcare administration experience
* Experience in environments requiring discretion and professionalism
Personal Qualities
* Quick thinking and problem-solving abilities
* Warm, caring, and compassionate personality
* Resilient and able to remain calm under pressure
* Highly organised with exceptional attention to detail
* Can-do attitude and flexibility
Why Join Us?
* Work in a modern, well-equipped private dermatology clinic
* Be part of a supportive team that values professional development
* Flexible working hours that support your lifestyle
* Opportunity to specialise in dermatological treatments and premium patient care
* Clear career progression pathway
* Comprehensive training and ongoing support
Ready to Apply?
If you're excited about this opportunity to develop your career in private healthcare while making a real difference to patients' lives, we'd love to hear from you.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
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