OrderYOYO provides online ordering solutions for independent restaurants and takeaways. We help partners build their own branded websites and apps, giving them the tools to grow customer relationships, manage online orders, and reduce reliance on third-party platforms. Our focus is on empowering local restaurants to thrive in the digital market.
Regional Sales Manager
Competitive Basic salary + OTE Uncapped + Company Car
Full UK Driving License Required
Remote / Field Based
We are looking for a confident and highly motivated Regional Sales Manager to join us at OrderYOYO. We are growing rapidly across all of our markets in Europe and expanding to more countries in Europe over the next year, here’s how you can part of that!
ORDERYOYO’s Mission:
We help takeaways and restaurants succeed online by providing them with personalised branded mobile apps, websites and personalised marketing. We are here to ensure that small to medium-sized restaurants and small chains are not subjected to high commissions, and giving the restaurant the ownership of their success!
PURPOSE OF ROLE:
The Regional Sales Manager (RSM) is central to OrderYOYO’s success, growth and development in the region in question, and operates as a local business unit owner. Everything that goes on in a region in relevant for the RSM and success comes for:
* Managing own team and their performance. Field-based team of 8-10 Business Development Managers.
* Managing relationships with other internal stakeholders, to ensure alignment and focus across all commercial functions.
Key metrics for the RSM:
* Acquisition: grow number of partnering restaurants
* Activation: increase success of partnering restaurants by growing their revenue and profitability
* Engagement: build retention and loyalty, through partnership approach and excellent account management
* Talent Development: coach, develop and manage a team of Business Development Managers whilst continuing to support with BDM duties
KEY ACCOUNTABILITIES:
Regional Responsibilities-
* Analyse opportunities and challenges in own region
* Restaurant acquisition
* New restaurants onboarded and becoming successful
* Existing restaurants growing in revenue and profitability
* Penetration and effectiveness of marketing activities in region
* Operational excellence in region
* Liaise with organisation to optimise regional performance
* Continue to look after the Key Accounts in your region
Managing members of the Business Development team-
* Managing allocated team members (8-10) on a day-to-day basis
* Being present to support and offer any guidance to the team when needed
* Conducting regular catch ups with your team
* Managing 1 to 1s and playing a key part in helping them to achieve their development goals
* Developing team strengths and improving any weaknesses
* Assisting with recruitment and induction of new team members
* Organise and promote team initiatives and bring new ideas to the table
* Handling any disciplinary procedures and resolve potential conflicts
* Assist in upskilling all agents in extra tasks and responsibilities
* Support with the training and development of new recruits
General:
* Identify and suggest areas of improvement
* Work as part of a team, supporting colleagues and promoting a positive work environment & team spirit.
CORE PERFROMANCE INDICATORS:
* Restaurant Acquisition – growing actual number of partnering restaurants
* Restaurant Activation – enabling partnering restaurants to become a commercial success online
* Restaurant Profitability – ensuring partnering restaurants improve profitability
REQUIRED SKILLS:
* Passion - Adaptable with a can-do attitude - positive, proactive, and energised by working in a fast-paced environment characterised by constant change.
* Action - Leads by example/Initiating ACTION
* Compassion - Able to empathize and provide support wherever needed.
* One Team - Advanced communication skills (written and verbal) – Ability to build rapport with your team, maintain calm during pressurized situations, and share information in a clear and logical manner.
* Ability to tailor approach to meet the individual needs of the team.
* Displays honesty and integrity.
* Be comfortable following established processes, using templates, and problem-solving issues to work through your onboarding checklist.
Who we are at OrderYOYO:
We strive to empower and liberate all, by celebrating individuality and encouraging our team members to bring their authentic selves to work. Our restaurant partners are diverse, and our passion to help them succeed is what unites us. By valuing and respecting each other's contributions, we create a vibrant workplace where everyone can thrive and make a meaningful impact. Together, we promote a culture of recognition, appreciation and equal opportunities.