Housing Interventions Worker - Custody based - HMP Parc and HMP Swansea
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Location: Bridgend
Salary: £26,339 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 25 Nov 2025
About The Role
If youre an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you.
The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing.
About the Role
Youll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need.
In this role, youll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. Youll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes.
Key responsibilities include:
Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales
Completing housing needs assessments and developing structured action plans
Actively engaging with Camau objectives to prevent homelessness and improve housing options
Liaising with landlords, agents, and housing providers to source suitable accommodation
Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards
Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys
Supporting service users to access Forward Connect and other Forward Trust services
What Were Looking For:
Strong knowledge of housing and welfare benefits systems
Experience providing housing or welfare advice to clients
Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.)
Experience developing and delivering support plans to help clients sustain tenancies
Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness
At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible working
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
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