An exciting opportunity has become available to join our Medical Secretary team, working within the Vascular department in the Surgical Centre. The post holder will join a team of Medical Secretaries who organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.
Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
The post holder will produce accurate clinical and general correspondence to Patients, colleagues and GP's, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.
You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.
The successful applicants will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
The Shrewsbury and Telford Hospital NHS Trust; an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in.
The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic work-life balance. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, supportive friendly teams and excellent professional development opportunities.
For full duties and responsibilities please refer to the attached document entitled Job Description.
This advert closes on Thursday 29 May 2025