Major Recruitment are currently recruiting for a Group Car Scheme Advisor, on a rolling 12-month contract, to join a multinational, automotive manufacturer based in Goodwood. In this role you will play a pivotal part in the client's success as you will be responsible for the administration of a comprehensive Groups Car Scheme. Location: Farnborough Pay rate: £13.95ph Standard working hours : Monday - Friday 08:30am - 5pm Duties & Responsibilities Provide a highly professional level of service to each customer by understanding the enquiry via telephone or email, gathering, and researching the information, whilst taking responsibility the accuracy of the information provided to both internal and external customers. Administering Group Employee Vehicle related operational activities and HR activities such as salary deductions and fuel cards and licence checking. Liaise with external suppliers and partners to ensure continuity of service. Responsible for delivering positive weekly and monthly KPI's for Group Car Schemes Build and maintain relationships with internal/external customers and suppliers to ensure an optimised level of service delivery and cost reduction. Ensure high accuracy and quality of work whilst identifying potential opportunities for process improvements. Candidate Specification Proven, relevant experience in a telephone- based sales or customer service role is essential. Additional experience gained in Automotive or Financial Services industry is desirable. Well-developed analytical and information gathering experience as well as possessing a good commercial awareness. Effective, proactive communicator able to prioritise and ensure deadlines are met. Passionate about what you do and about delivering an outstanding level of customer service for both internal and external customers. Excellent eye for detail with sound knowledge of all Microsoft Office packages. INDLS