Customer Service Representative - Uncapped Commission
Where: EELancaster Contact Centre
Salary: GBP25,087 (GBP12.82 p/h) rising to GBP25,684 (GBP13.12 p/h) at 8 months in role, plus uncapped commission!
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. You might have a wealth of life experience and building relationships, or perhaps negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed as a sales advisor with EE. We'll provide training on the rest so you're ready to talk confidently about all our products and services.
We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Lancaster?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, doing everything we can to ensure you don't miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional homeworking.
What's in it for you?
* A great starting salary of GBP25,087 rising to GBP25,684 after 8 months, plus incentives and bonuses.
* Online GP - Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer's leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
* Family Leave - Equalised maternity, paternity, and adoption leave, offering all parents 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how they choose to grow their family.
* Huge discounts on EE & BT products, including your mobile and broadband, saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals.
* Season Ticket Travel Loan - Funds to pay for your travel to and from work upfront.
* Volunteering days to give back to your local community.
* Optional Private Healthcare and Dental to protect you and your family.
Along with these benefits, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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