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Patient administrator - surgery | university hospital southampton nhs foundation trust

Southampton
University Hospital Southampton NHS FT
Patient administrator
Posted: 31 March
Offer description

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for the detailed job description of the role.

The Surgery care group at University Hospital Southampton NHS Foundation Trust (UHS) have an exciting opportunity for a motivated administrative professional to join our friendly, experienced and supportive team.

In this role, you will work closely with Consultants and colleagues across the care group to help ensure patients receive the highest quality care. UHS is a leading national trauma centre and our aim is to deliver surgical care of the highest standard.

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

At UHSwe’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.


What you will do:

* Working closely with the clinical teams and co‑ordinating the patient pathways from referral onwards.
* Managing the administration for the service as well as providing secretarial support to Consultants.
* Supporting the wider team by typing letters, handling queries from patients and other care providers and supporting timely communication.
* Prioritising and organising your own workload while contributing effectively to the wider administrative team.

This role is interesting and varied, giving you the opportunity to develop relationships with patients and supporting them throughout their treatment and care.


What we are looking for:

We are looking for a flexible and motivated individual with the ability to manage a demanding workload with changing priorities. Confidentiality, professionalism and a willingness to learn are essential. You will need to be able to work in a calm, logical and methodical way and be able to multi‑task whilst dealing with frequent interruptions in a busy environment. You will be confident, diplomatic and approachable when communicating with patients and colleagues.

We are also looking for you to demonstrate:

* A high level of organisation skills and attention to detail
* The ability to communicate clearly and compassionately over the telephone and in person
* Use of IT skills, including Microsoft Office
* The ability to work independently, whilst seeking guidance where necessary

This advert closes on Friday 10 Apr 2026

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