Job Description
Job Title – Patient Advisor
Location: Cardiff
Full time - 40 hours (must be flexible to work weekends)
Salary: £27,000 per annum
As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
Our Patient Advisor's are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
1. Building relationships with patients and ensuring regular communication prior to and following their treatment
2. Assisting in patient consultations / practice visits
3. Undertaking diagnostic scans on patients using state of the art equipment as part of a full health check
4. Assisting patients to complete health & lifestyle questionnaires
5. Introducing patients to their optometrist
6. Scheduling treatment dates for vision correction surgery
7. Advising on traditional vision correction solutions, nam...