Centre Manager - Automotive Service Centre Leeds Full Time and Permanent £34-37k + Commission
We are a well‑established automotive service provider operating multiple centres nationwide, specialising in vehicle servicing, MOT testing and repairs. Known for transparent pricing and high standards, we are deeply committed to delivering exceptional customer service and satisfaction.
Are you an experienced manager with a passion for customer relations? Do you thrive in a fast‑paced environment where priorities can change and no two days are the same? If so, this could be the opportunity for you.
About the Role
As Centre Manager, you will take full responsibility for the leadership, performance and day‑to‑day operation of a busy automotive service centre. You will be accountable for success across all operational areas including people management, service delivery, sales performance, profitability and administration. This is a hands‑on leadership role. You will work closely with the workshop team in the service bays – training, motivating and supporting them as required to maintain a safe, efficient and high‑quality operation. Ideally, you will also be experienced and qualified to carry out MOT testing, fast‑fit repairs or servicing when business demands require.
Key Responsibilities
* Proactively achieve and exceed sales targets and operating budgets
* Drive high standards of customer service and consistency across the centre
* Ensure customer satisfaction and transaction targets are met
* Manage and resolve customer complaints effectively and professionally
* Lead, motivate and develop the team to build a strong local reputation
* Manage stock levels and ordering requirements
* Support the development and growth of the centre, including local marketing and PR activity
About You
* Minimum 2 years’ experience within the automotive industry (preferred)
* Proven track record of managing customer relationships
* Previous experience managing a small team
* Confident balancing commercial, operational and customer‑focused priorities
* Strong leadership presence with a hands‑on, solutions‑focused approach
Essential Requirements
* Full UK Driving Licence
* Minimum 3 years’ management experience
Salary & Benefits
* Salary: £34,000 – £37,000 per annum
* Company pension
* Performance‑related bonus, quarterly and incentive schemes
* Cycle to work scheme
* Employee discount
* Life insurance
* On‑site parking
* Referral programme
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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