Job Description
Salary: £12.98 to £14.36 in selected London locations. No previous experience required; full training provided.
Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them—while supporting sales through genuine, feel‑good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme.
For customers seeking relief, guidance, or ways to boost their wellness routines, you’ll play a vital role in helping them feel healthier, happier, and more confident in their choices.
About the role
* Reporting to the Assistant Manager, supporting all health and wellness brands, giving expert, unbiased advice.
* Using open questions to understand customer needs and offer holistic healthcare solutions and products, including in‑store and online Doctor services, referring to the dispensary or pharmacist where needed.
* Interactive, people‑focused role using sales and communication skills to connect with customers and support diverse health needs.
* Sales‑based role, but no competitive, performance‑based commission—team success is the focus.
* Support to complete a Healthcare Training Programme at NVQ2 level.
* Maintain shelves: keep stocked, cleaned, and tidy.
What you’ll need to have
* Enthusiasm and passion for health and wellness.
* A warm, approachable manner and confidence to start conversations with customers.
* Able to put customers at ease to share sensitive healthcare needs.
* Self‑motivated, sales‑driven, focused on delivering a great customer experience.
* Team player who loves contributing to team and store success.
* Digitally savvy and comfortable using technology and the omni‑channel offering.
* Proactive learner of new products and services, delivering a seamless health and wellness experience.
* Prepared to complete a Healthcare Training Programme (NVQ2).
It would be great if you also have
* Experience working towards sales targets.
* Experience in a healthcare or wellness setting.
Our benefits
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity, paternity, adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits… find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots
We foster a working environment where inclusion helps everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing diversity and providing a positive, inclusive environment for all.
What's next
If your application is successful, you’ll be invited to an in‑store interview within the next 14 days. Roles advertised as full‑time are open to part‑time discussion. We welcome reasonable adjustments.
This role requires a pre‑employment check after receiving an offer. Depending on location, a DBS, PVG or Access NI Check may be required.
Boots is a Ban the Box employer and will consider applicants with criminal convictions on a case‑by‑case basis.
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