Salary: £90,000 - 120,000 per year Requirements: Degree educated or equivalent professional experience 3–5 years experience in Product Management Strong Agile delivery experience, ideally operating as Product Owner Experience using JIRA or similar Agile development tools Experience within telecommunications, cloud communications or enterprise SaaS environments Contact centre or CX technology exposure desirable Strong commercial awareness and decision-making capability Excellent communication, presentation and stakeholder management skills Ability to balance strategic product thinking with hands-on delivery Responsibilities: Act as Product Owner within Agile development sprints Manage, refine and prioritise the product backlog using JIRA Translate business requirements into clear product features and development priorities Make informed product design decisions aligned to platform architecture Ensure development teams deliver sprint commitments Manage conflicting priorities and customer escalations where required Ensure product developments align with overall business strategy and commercial objectives Contribute to the definition and maintenance of the quarterly product roadmap Support the successful adoption of new product features and platform enhancements Balance technical delivery with commercial priorities and customer value Work closely with Engineering, Sales, Solution Consultants, Project Management and Marketing teams Provide product expertise to support sales bids and technical discussions Share delivery timelines with project and implementation teams Collaborate with engineering teams to prioritise defects, improvements and enhancements Ensure product updates are effectively communicated to customers and stakeholders Deliver product update webinars and demonstrations Lead quarterly product roadmap sessions Host user forums and gather structured product feedback Engage directly with customers to shape future product development Technologies: Cloud Support JIRA Marketing Product Manager Product Owner DevOps More: We are seeking an experienced Senior Product Manager to join our growing product leadership team in Bracknell, Berkshire, responsible for delivering enterprise-grade SaaS and cloud communications solutions. This role operates in a modern Agile development environment, focusing on balancing technical delivery, customer requirements, and business strategy. The successful candidate will engage in product ownership within cross-functional teams, ensuring that product releases provide measurable commercial value. We offer a dynamic work environment and the opportunity for travel within the UK and internationally as required. last updated 10 week of 2026