We are a fast growing, busy independent dealership selling 35 to 40 cars a month, and we are looking for a proactive Sales & Stock Administrator to be the hub of our sales operation.
This is a hands-on, varied role and no two days will be the same.You will be managing stock, coordinating with sales, preparing vehicles for sale, and working with our marketing team to show case our cars on social media.You will also support the sales team with admin and customer communication so they can focus on selling.
KEY RESPONSIBILITIES
oHandle all sales related admin including deal packs, finance paperwork and delivery documentation.
oAnswer customer phone calls and email enquiries professionally and promptly,
oManage customer appointments, test drives, and follow ups.
oMaintain and update CRM records for all customers.
oEnsure smooth handover from enquiry to delivery.
Stock Administration:
oManage the vehicle stock system, including VINs, registrations, and vehicle details.
oUpload vehicle adverts to online platforms (Autotrader, Motors.co.uk. etc.)
oProduce professional vehicle photos and video walkarounds.
oUpdate prices, offers, and stock availability regularly.
oCo-ordinate with the preparation and operations teams to track vehicles through the preparation process.
Marketing & Social Media Co-ordination:
oCo-ordinate content and activity with the marketing team for social media (Instagram, Facebook, TikTok etc.).
oManage the dealership’s Instagram feed, posting vehicles, promotions, and stories in line with marketing guidance.
oEnsure that vehicle mages, videos, and descriptions are consistent across online platforms and social channels.
oAct as a point of contact between dealership staff and external marketing support.
Team Support:
oWork closely with the Sales Lead and Sales Executives to ensure smooth daily operations.
oCo-ordinate with Operations / Preparation teams to ensure vehicles are ready for sale and delivery.
oEscalate any stock, sales, or marketing issues promptly to the Sales Lead.
SKILLS & EXPERIENCE
oPrevious experience in dealership administration, sales support, or a similar customer facing admin role preferred.
oExperience with social media management or coordination, preferably Instagram and Facebook.
oStrong organisational skills and attention to detail.
oExperience with online vehicle platforms and marketing (Autotrader, eBay, Motors.co.uk)
oExcellent computer literacy, including MS Office CRM systems, and photo/video handling.
oExcellent communication skills (phone, email, in-person).
oAbility to manage multiple tasks simultaneously in a fast-paced environment.
oTeam player attitude and proactive problem solving.
WHAT WE OFFER
oCompetitive salary with potential for performance-related bonuses.
oA friendly, professional, and supportive working environment.
oOpportunity to grow and develop within a fast-moving environment.
oExposure to all aspects of car sales, stock management, marketing coordination, and dealership operations.
If you are interested, please send your cv together with a brief cover letter outlining why you think you would be a great fit for our role, including your salary expectations.
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