Team Support Administrator
Wilton, Salisbury | £24,000 – £25,000 + Bonus | Full Time & Flexible Hours
Looking to build a career in administration and support within a well-established, growing company? Join a UK-based manufacturer and market leader in a specialist industry known for its high-quality products, customer service, and innovation.
We’re on the lookout for an organised and enthusiastic Team Support Administrator to join our friendly and fast-paced Sales & Marketing team. Whether you’re an experienced administrator or looking to step into a new support role, this is your chance to make a real impact.
What you’ll be doing
In this vital team support role, you’ll help keep everything running smoothly behind the scenes — supporting sales operations, liaising with customers, and ensuring processes are followed with care and attention to detail.
Your day-to-day responsibilities will include:
* Responding to incoming customer enquiries via phone and email in a helpful, professional manner
* Assisting with preparing quotations, processing orders, and keeping CRM records up to date
* Coordinating with internal departments (such as Operations) on order timelines and dispatches
* Managing admin for support contracts and helping with other administrative tasks
* Playing an active role in sales meetings and helping the team deliver excellent customer service
What we’re looking for
We’re looking for a confident communicator with strong organisational skills, a collaborative spirit, and a proactive approach to problem-solving. If you love supporting a team and keeping things on track, you’ll fit right in.
You’ll bring:
* Clear and professional communication skills (written and verbal)
* Solid IT skills (Microsoft Office essential)
* Great attention to detail and a methodical working style
* A positive, "can-do" attitude and willingness to learn
* Previous experience in administration, support, or customer service (helpful, but not essential)
What’s in It for you?
* Salary: £24,000 – £25,000 per year
* Bonus: Annual Christmas bonus based on company and personal performance
* Hours: 36 hours/week with flexible working, lunchtime Friday finish!
* Holidays: 24 days + bank holidays
* Development: Ongoing training and genuine career growth opportunities
* Location: Office-based in Wilton, Salisbury with free onsite parking
Why join us?
You’ll be part of a supportive, down-to-earth team where your contribution is valued and your growth is encouraged. We’re a stable, forward-thinking company committed to quality, continuous improvement, and developing our people.
If you're a team player who enjoys supporting others, thrives in a structured environment, and takes pride in great service — we’d love to hear from you.
Apply today or reach out to Sam for a friendly chat about the role.
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