Role – Cleaning Supervisor Duration – Permanent Role Location – North West, covering Wigan, Warrington, Bolton, Manchester, Winsford, Ellesmere & Liverpool – Mileage Paid Hours - 40 hrs per week (working 8 hours shifts between - 8am–6:30pm, 5 days over 7) Pay - £13.86ph The Role We’re looking for an experienced and proactive Soft Services Supervisor to oversee our catering, domestic, and laundry services across the Northwest. You will play a key role in ensuring our teams deliver excellent customer service, maintain the highest hygiene and cleanliness standards, and comply with all company requirements. Key Responsibilities · Provide outstanding customer service and respond promptly to client requests with a professional, “can do” attitude. · Supervise and support staff to maximise productivity and maintain high service standards. · Oversee rotas to ensure full staffing coverage and accurate timesheets. · Manage stock levels, supplier performance, and equipment use. · Conduct regular audits, performance monitoring, and staff training. · Ensure compliance with Health & Safety, COSHH, and Infection Control regulations. · Provide out-of-hours support when required and maintain regular communication with your line manager. Skills & Experience · Proven experience in a similar supervisory role within cat...