Claims Relationship Manager Lead
Salary: Up to £70k + 20% Bonus + Excellent Benefits
Location: Manchester or Leeds (national travel required)
IPS is working with a Global Insurer who are seeking a senior, market-facing Claims Relationship Manager to lead and shape the Claims Account Management function in the UK. This is a commercially focused role for someone who thrives on building strong relationships, advocating for claims, and positioning the claims function as a key differentiator in the market.
You’ll be the primary point of contact for key clients, brokers, and strategic partners, ensuring the claims proposition, service standards, and performance are clearly understood, valued, and recognised externally. Working closely with underwriters, distribution teams, and senior stakeholders, you’ll drive client initiatives, coordinate claims review meetings, and strengthen long-term relationships.
The successful candidate will have deep claims knowledge, strong stakeholder management skills, and a proven track record of commercial delivery. You will be visible in the market, representing the claims function at senior levels, influencing strategy, and supporting the development of a best-in-class claims service. This is a high-profile role offering autonomy, visibility, and the opportunity to make a tangible impact on how the business is perceived in the market.
In return, you will receive a competitive base salary, a bonus scheme, and an excellent benefits package. This is a fantastic opportunity for a senior claim professional to join a high-performing, client-focused team.
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