Hours of Work
35 per week
Closing date
5th December 2025
Interviews
10th December 2025
Overview
At MSV Housing we’re committed to making sure our customers have good quality safe homes and our Compliance Administrator is key to making this happen.
Responsibilities
* Provide Administrative and Data Support– Assist the Compliance Manager and team with document preparation, data systems management, and service delivery.
* Manage Compliance Records and Reporting– Maintain accurate records and coordinate assurance reporting for regulatory and statutory compliance.
* Support Compliance Systems and Processes– Update and monitor property compliance data (e.g., fire safety, asbestos, water testing) and produce regular reports.
* Coordinate Appointments and Contractor Liaison– Arrange inspections, meetings, and liaise with contractors and suppliers to ensure timely service delivery.
* Ensure Effective Documentation and Customer Service – Handle filing, invoices, satisfaction surveys, and respond to queries to maintain high service standards.
Qualifications
* Good standard of general education with a minimum of 5 GCSEs or equivalent at Grade C or above including English and Maths.
* Experience of compliance management systems in a social housing context.
* High levels of IT literacy including Microsoft Office and use of data management systems.
* Experience of responding positively to customer queries and complaints conscientiously and diligently with attention to detail.
Benefits
* Flexibility on where you work with home working kit provided.
* 33 days holiday per year plus bank holidays, and a holiday buy‑up scheme.
* Company pension scheme with up to 10% matched contributions.
* Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
* Enhanced sick pay with up to 3 months full pay and 3 months half pay.
* Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives.
* Life assurance subject to being a member of our company pension scheme.
* Learning and development to support you to develop the skills you need to fulfil your role and progress in your career.
* Commitment to Equality and Inclusion with employee network groups covering anti‑racism, LGBTQ+, disability and long‑term health conditions, carers, and menopause.
MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so.
MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.
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