Company Description
Our heart beats turquoise.
Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.
We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.
As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
Job Description
We are seeking a professional and decisive F&B Manager to join our team in Glasgow, United Kingdom. The successful candidate will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional customer service and maintaining high-quality standards. Thanks to your hosting skills, our guests will enjoy a wonderful stay. As well as coordinating and managing the Bar and Breakfast teams, you will also be responsible for:
* Looking after and advising guests in the Motel One Lounge, as well as all associated tasks
* Providing a seamless, rapid service and implementing the Motel One service concept "One Smile"
* Manage inventory, costs, and budgets to maximise profitability whilst maintaining quality
* Lead, motivate, and train staff to deliver outstanding customer service
* Ensure compliance with all health and safety regulations and food hygiene standards
* Collaborate with other departments to enhance overall guest experience
* Analyse sales data and customer feedback to improve offerings and service
* Establish and maintain relationships with suppliers and vendors
* Conducting internal coaching and cross-trainings, as well as organising development training courses for Service staff
* Ordering food, beverages and spirits and take inventory at the end of the month
* Producing duty rosters and holiday schedules
Qualifications
Whether you are a hotel professional or changing careers - you will fit in here Because personality and hosting skills are our priority. You will also:
* Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry, including experience in food and beverage management, preferably in the hospitality industry.
* Enjoy developing employees - management experience beneficial
* Proficiency in food safety practices and relevant regulations
* Be open and communicative and have hosting skills, as well as a passion for the hotel industry
* Ability to work in a fast-paced environment and make decisive decisions
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Be flexible and creative and have an excellent sense of quality, even in stressful situations
* Be a team player and willing to provide assistance across departments - we achieve our results together
Additional Information
Staff Benefits
We value our people and reward their dedication with a competitive benefits package. As a Motel One team member, you'll enjoy staff accommodation rates at over 100 hotels across Europe, making it easy and affordable to travel. You'll also have the opportunity to take part in our bonus scheme, where you can earn up to £4,000 per year based on guest satisfaction reviews - a recognition of the great service you and your team deliver every day. Alongside this, we provide uniforms, shift allowances, and a range of perks designed to support your wellbeing and work-life balance. Most importantly, you'll be part of a friendly, professional team in a company that genuinely cares about its employees.