Description clearer">
Sales & Service Specialist – Macallan Whiskey
Location – Heathrow Airport
Pay – competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours)
Contract – 26.25 hours per week, permanent, part time
Working pattern – 2 week rolling shift pattern, between the hours of 4.45am – 10.30pm, will be discussed at interview.
As a Sales and Service Specialis t you will be our resident expert in one of our exciting and exclusive World of Whiskies departments. In store our product range include collections of fine whiskies including rare and vintage bottles from around the world. If you know you’re single malt from your single cask or perhaps you are an expert in Liquor you will impress even our most discerning customers with your fantastic product knowledge.
A natural affinity with customers is key and, as a specialist, the ability to demonstrate products confidently and with passion is an excellent way to build customer relationships and maximise sales opportunities.
World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development. In addition, as a customer service representative your benefits will include:
1. Company bonus scheme
2. Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
3. Discounts on products for our staff, family, and friends
4. Travel discounts
5. Free parking
We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward .