Job Description: BYD Service Advisor Location: BYD Croydon Employment Type: Full-Time Salary: £28,000+ Bonus + Benefits Department: Aftersales / Service Drive your career forward with BYD We’re seeking a confident, customer-focused Service Advisor to join our expert team at BYD Croydon, proud representatives of the brand. This is your opportunity to work with one of the world’s most iconic automotive manufacturers, where excellence, innovation, and customer experience are at the heart of everything we do. What You’ll Do: As a Service Advisor, you’ll be the first point of contact for our customers – offering a warm welcome, expert guidance, and an outstanding level of service from start to finish. Your key responsibilities will include: * Providing exceptional customer service throughout the service and repair process * Booking vehicles in for service, MOT or repair work efficiently and accurately * Communicating clearly with customers about work required and associated costs * Liaising with workshop technicians to monitor the status of vehicles * Advising on additional work or preventative maintenance where appropriate * Ensuring all documentation is complete, accurate and compliant * Maintaining BYD brand standards in customer care and presentation What We’re Looking For: * Previous experience in a Service Advisor role, ideally within a busy dea...