The Role:
- Offering initial consultation with clients to understand their needs
- Quoting moving services at competitive rates whilst maximising revenue opportunities
- Booking move and liaising with approved suppliers and third parties (customs, partners, etc)
- Handling enquiries, complaints and other aspects of customer service as required
- Following up on the progress of shipments
- Arranging insurance policies and dealing with claims when necessary
- Helping with identifying sales leads when applicable Candidate's Profile
- Fluent in French (Written & spoken)
- Previous experience in Transports / Logistics desirable but not essential
- IT Literate
- Happy to make decisions and suggest coherent alternatives or solutions to unexpected issues
- Excellent communication and interpersonal skills
- Proactive and dynamic personality
Salary
Around £30,000 pa depending on experience