Job Description
Operations Director
£80,000 - £100,000
Central Manchester
We’re partnering with an innovative, purpose-led business to find an Operations Director who’s ready to take the lead in building and scaling something truly transformational.
This is a unique opportunity to own the operational engine of a high-growth business from the ground up designing systems, leading rollout, and setting up for national (and global) expansion.
This isn’t a maintenance role. It’s build, innovate, grow, repeat.
As Operations Director, you’ll:
✅ Launch operations in new UK and international markets
✅ Design scalable systems across logistics, recruitment, onboarding, payments, and more
✅ Lead day-to-day execution of a fast-paced rollout plan
✅ Recruit, lead, and develop a growing operations team
✅ Collaborate closely with product, mental health, and barbering leads to align operations with vision
✅ Build performance dashboards and track key metrics to drive data-led decisions
✅ Support investor readiness by showing operational traction and scalability
✅ Prepare the business for future international expansion
We’re looking for someone who:
✔️ Has proven experience in a senior operations role at a startup or scaleup
✔️ Has launched and grown operational models from scratch
✔️ Thrives on building systems, solving problems, and optimising processes
✔️ Is energised by ambiguity, fast change, and innovation
✔️ Has experience scaling teams and operations through rapid growth
✔️ Communicates clearly and aligns diverse stakeholders
✔️ Believes in building businesses with purpose and positive impact
In return, you’ll get a leadership role with influence, an attractive salary and bonus, and a genuine equity opportunity giving you ownership in a business with big ambitions.
💬 If you’re an operations leader ready to build, lead, and scale a high-growth business with purpose, we’d love to speak with you.
👉 Recruitment is being managed exclusively by The City Recruiter.