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Personal Assistant/Administrator
The closing date is 19 February 2026
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
We have an exciting opportunity for an experienced, highly motivated and enthusiastic Personal Assistant/Administrator to join the Research and Innovation Directorate at University Hospital of North Midlands NHS Trust. This is a fantastic opportunity for an administrator to further develop skills within research to support a wide range of teams within Research. This will contribute to improving and changing the future care of patients.
Main duties of the job
The post holder will require to have excellent communication skills at all levels, confidence and expert experience of working in diverse settings, must be able to use their own initiative, build strong working relationships and work as part of a team within the research environment. We are a friendly team working in a busy and demanding NHS environment; the post holder is expected to have a positive attitude to encourage and support the enhancement of an effective research culture within UHNM.
The post holder will be responsible for the provision of a high-quality, comprehensive PA and administrative service, to the R&I Director, Deputy R&I Director and the Head of R&I. The post holder will also be providing PA and administration support for the Commercial Research Delivery Centre as the Research and Innovation Directorate has been awarded £3.1 million in government funding to become a regional research hub. The key responsibilities for this role include covering the reception desk and ensuring the reception area is well-maintained, liaising with members of the Directorate and external departments, managing multiple electronic diaries using Outlook, maintaining records, arranging meetings, typing minutes from various Directorate meetings, and preparing papers for relevant meetings.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job responsibilities
Detailed job description and main responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please see contact Sarah Jones-Faulkner using the information details below
Person Specification
Education
* 5 GCSE's Grade C or NVQ level 3 or equivalent, broad experience over the various skills of the role.
* Formal clerical or administrative qualification or relevant experience
Knowledge, Skills, Training and Experience
* Knowledge of full range of Microsoft Office programmes, i.e. Excel, Word, PowerPoint.
* Ability to diary management.
* Significant experience within a Secretarial/ Administration role
* Knowledge of patient administration and other related systems
* Excellent organisational skills with the ability to prioritise workload
* Minute-taking and transcribing skills
* Excellent customer care skills.
* Ability to work under pressure at times maintaining a calm and professional attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospital of North Midlands NHS Trust
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