Commercial support coordinator

JOB VACANCIESCommercial Support Coordinator (CSC/06/26)?? Location: Duncrue Street, Belfast?? Permanent / Full time Position (37.5/hrs per week)Hours 9.00 am - 5.00 pm Monday to Friday?? Salary: Competitive + BenefitsAs Commercial Support Coordinator, you will support the successful delivery and administration of customer contracts while acting as a key link between customers, operations, and internal commercial teams.You'll help ensure service delivery runs smoothly, customer issues are resolved efficiently, and commercial information is managed accurately.This role would suit someone with strong organisational skills, excellent communication abilities, and experience in administration, coordination, customer service, contracts, or commercial support environments.Key ResponsibilitiesSupport the day-to-day administration and coordination of commercial contractsLiaise with customers to ensure excellent service delivery and issue resolutionCoordinate with operational teams to support customer requirementsMaintain accurate contract, service, and customer recordsPrepare reports, service updates, and commercial documentationMonitor customer requests and ensure actions are completed within agreed timelinesAssist with contract renewals, onboarding, and customer account administrationSupport continuous improvement initiatives across commercial operationsBuild positive working relationships across internal departments and external stakeholdersCarry out Customer site audits and any other reasonable tasks required by the Senior Contracts ManagerParticipate in training and personal development activitiesBe flexible in undertaking the duties and responsibilities attached to your role, carrying out any other reasonable tasks as required by ManagementWhat Success Looks LikeIn this role, success means:delivering excellent customer experiences,ensuring commercial processes run efficiently,supporting operational performance,and helping RiverRidge continue to grow as a leader in sustainability and environmental services.You'll become an important part of a business making a real environmental impact across Northern Ireland.Essential CriteriaPrevious experience in a coordination, administration, customer service, or commercial support roleStrong organisational and multitasking skillsExcellent communication and relationship-building abilitiesGood attention to detail and problem-solving skillsAbility to manage priorities in a fast-paced environmentProficiency in Microsoft Office systems including Excel, Outlook, and WordPositive, proactive, and team-oriented approachDesirable CriteriaExperience supporting contracts or service delivery operationsExperience within waste management, logistics, facilities management, utilities, or environmental servicesKnowledge of CRM or operational management systemsWhat We Offer!Competitive salaryCareer development and progression opportunitiesSupportive and collaborative team environmentExposure to major commercial and public-sector contractsPension schemeEmployee wellbeing initiativesLearning and development supportGrowing, future-focused businessOpportunity to contribute to sustainability and environmental impactModern and fast-paced working environmentCompetitive salary & Performance BonusOpportunities for personal growth and developmentEligible for Company Sick pay and DIS benefit after one years' continuous serviceEligible for Private Healthcare Scheme & Cash Health Benefit (upon successful completion of probation)33 days annual leave including Bank holidaysHybrid working upon successful completion of probationCompany pension schemeExcellent location outside of Belfast City Centre and with free onsite parking Closing Date: 2nd July 2026, 5 pm To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.WHJS1_NI