End date Sunday 20 July 2025
Salary range £59,850 - £66,500
We support flexible working
Learn more about flexible working.
Agile Working Options Job Share; Hybrid Working
Job description
Key Responsibilities:
* Be an expert and point of contact for all CIFD and Local Support related activities within a Region.
* Identify Local Support process improvements with implementation to drive efficiencies and improve process controls.
* Implement CIFD standard methodologies such as early identification, quality interactions, and meeting preparation.
* Drive the right RM CIFD Culture and Behaviours. Design, embed, and maintain a cultural shift that will drive the appropriate RM behaviours to ensure the best possible outcomes for CIFD clients.
* Provide oversight of the relationship teams during the client journey through financial difficulty.
* Provide the RD and AD with Risk Oversight documentation. Support AD in Risk Coaching. Improve Relationship Manager capabilities.
* Ongoing monitoring and control efficiency of CIFD in SME – incl. governance & audit requirements.
* Ensure activities align with internal and external policies, standards, reporting, legal, statutory and/or regulatory requirements.
* Undertake regular oversight of National/Regional CIFD metrics, identifying emerging trends and influencing others to take action to address issues.
Key Skills:
* CIFD Technical Expertise: Be the regional expert and point of contact on the CIFD agenda.
* Analytical Skills: Review and coordinate CIFD metrics, identifying emerging trends, and understanding actions required.
* Communication & Impact: Excellent communicator demonstrating the ability to influence with integrity and trust. Ensures complex messages are understood, actions are fully defined, and new processes are embedded.
* Knowledge of Product & Service: Understand the products and services of SME propositions.
* Team Working: Play a proactive role in their team and virtual teams (where appropriate) to support colleagues in meeting the goals of LBG.
* Self-Motivation: Display a "can do" attitude and dedication to delivering for clients and LBG to the best of your ability. Look for ways to exceed expectations and take personal pride in overcoming challenges.
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!
Our continued dedication to helping Britain recover means that as a colleague you can make a difference to customers, businesses and communities.
We play a vital role in crafting the future bank, with ample chances for growth.
We're passionate about crafting a values-led culture. Our focus on inclusion and diversity offers a chance to create impact collectively.
Due to ring-fencing legislation, Island-based colleagues must solely work for the non-ring-fenced bank and subsidiaries. Colleagues in the Islands cannot work for the Ring Fenced Bank remotely