Capita plc is seeking a Service Desk Analyst to join our team in Belfast. This hybrid role involves providing first-line support for incident resolution for our customers. Responsibilities include logging incidents, offering remote technical assistance, and ensuring excellent customer service. The ideal candidate will have prior Service Desk experience, strong communication skills, and familiarity with Windows OS and Microsoft O365. We offer benefits like holiday leave, a company-matched pension, and opportunities for professional development.
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