Job Description
Company Profile: CBRE is the global leader in real estate services, leveraging the industry's most powerful knowledge base to meet the commercial real estate needs of clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. We employ over 100,000 employees across 48 countries.
Job Title: Facilities Manager
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join our team in Northampton. The purpose of this role is to manage and oversee a group of properties, ensuring compliance with health and safety, environmental, company procedures, legislation, and client/tenant requirements. This includes managing budgets and maintaining high customer service standards.
Responsibilities
1. Ensure the fabric of the building, both externally and internally, is maintained and serviced to a high standard in accordance with management contracts and budgets.
2. Ensure all health and safety compliance onsite, including third-party service providers and maintenance records.
3. Oversee third-party contracts to ensure service standards meet contractual agreements.
4. Prepare, control, and monitor service agreements within the client’s budget.
5. Regularly monitor key performance indicators and take remedial actions to maintain and improve standards.
6. Maintain all management records related to health and safety, asset registers, emergency plans, and reports.
7. Develop and maintain excellent tenant relationships, ensuring high service standards and attending tenant meetings as needed.
8. Conduct regular fire and evacuation drills, updating emergency plans and site maps accordingly.
9. Liaise with local authorities as appropriate.
10. Proactively manage risks and insurance issues on site.
11. Manage major work programs, acting as liaison for all involved parties.
12. Produce management reports tailored to business needs.
13. Coordinate with building managers and procurement to ensure external contracts and procurement needs align with company policies.
14. Monitor facilities management work onsite and liaise with service providers and subcontractors.
15. Perform other duties as required by the business.
Person Specification/Requirements
* Degree-level education or equivalent.
* Previous facilities management experience, including line management of personnel and contractors.
* Excellent customer service, interpersonal, and communication skills.
* IT literacy and experience with industry-specific IT applications.
* Strong knowledge of health and safety legislation and environmental protection; IOSH or NEBOSH qualification preferred.
* Ability to work independently and as part of a team under pressure, with strong organizational skills.
#J-18808-Ljbffr