Would you like to work with a highly reputable company in the Speciality Chemicals industry? Do you want to join a close-knit team, being at the forefront of Customer interactions? Would you want to be part of a business that highly values career development and growth? If this role sounds of interest, then click apply to discuss this further! The Opportunity Due to Project Expansion an exciting opportunity as become available for a proven Customer Service Representative to join a well-established Chemical Manufacturing business. As Customer Service Representative you will be the first point of contact for customers, ensuring all interactions give a positive perception of the business. Your duties and responsibilities will be Customer focused: Driven to provide outstanding customer service. The candidate should be able to effectively address complex customer requests and proactively follow up on deliveries, enquiries, and issues. Building excellent relationships with customers and going the extra mile to ensure Innospec remains as first choice. Manages customer, internal and external expectations and relationships whilst striving to constantly improve Customer satisfaction Collates and prepares all relevant documentation applicable to each movement - (e.g. Certificates of Analysis, Customs and Shipping invoices, Packing Lists, Consignment Notes/Delivery Notes, invoices etc.) Books final dates for orders and mai...