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Complaints adviser

Preston (Lancashire)
Eden Brown
Posted: 18h ago
Offer description

Overview

Eden Brown are seeking a highly efficient and experienced Permanent Complaints Specialist to work for a well known Housing Association in Lancashire.


Role Details

The role as Complaints Adviser is working 37 hours a week and fully in the office with no hybrid option.


Responsibilities

* Dealing with customer complaints over the phone
* Liaising with internal management to agree outcomes
* Managing all aspects of administration supporting the Complaints Officers


Requirements / Experience

* Sector experience would be a preference however not essential
* A resilient individual who has extensive Customer Service/ Complaints experience is required

Apply now to be considered

Eden Brown is committed to equality in the workplace and is an equal opportunity employer

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