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One Stop - Customer Service Assistant, Peterborough
Client:
One Stop
Location:
Peterborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0ee076ebcb88
Job Views:
20
Posted:
22.06.2025
Expiry Date:
06.08.2025
Job Description:
One Stop • Peterborough • Apply by 08-May-2025
About the role
We are looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. The role involves working in a fast-paced retail environment, providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.
You will be responsible for:
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Working across various store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety in all tasks.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit.
* Living company values and following policies.
* Clocking in and out accurately.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy for age-restricted products.
* Responding promptly to assistance calls and self-checkout interventions.
* Maintaining a clean, tidy, and organized store environment.
* Potentially managing shifts in absence of supervisors.
* Following training to ensure safety and legality.
* If applicable, managing Post Office operations and passing necessary background checks.
Flexible Working
We support flexible working arrangements to accommodate different life situations and career stages. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better each day.
Values
* Customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, lottery, bill payments, and more. We are a subsidiary of Tesco, with stores throughout England and Wales.
Note
Applicants must be above the school leaver’s age. Benefits include discounts, insurance, health services, flexible working, and more.
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