This position is based at MOLD CIVIC CENTRE MOLD, CH7 1AE
Job Summary
Please refer to job description.
Job Description
Proud to serve. Proud to keep justice going.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.If you are interested in developing a career with a real purpose, please apply.
Your role
You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
Your Skills And Experience
* Friendly and approachable manner with excellent customer service skills.
* Ability to multitask whilst working in a fast-paced environment.
* Good written and verbal communication skills.
* IT proficient with the ability to learn and adapt to different technologies and software packages.
* Excellent Organisational and time-keeping skills
The successful candidate will undergo Fire Warden training and you will be expected to support and assist in these duties.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Travel to Wrexham Magistrates’ Court will be required when needed.
Loans
The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process.
Loans are also available for OGD candidates.
Base location - Mold Justice Centre, Law Courts, Mold CH7 1AE
For a full job description, please see the supporting document in the advert below before applying.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae’r Tywysydd Llys yn chwarae rôl allweddol mewn achos llys ac yn gyswllt hollbwysig rhwng defnyddwyr y llys a’r Farnwriaeth ac yn sicrhau bod gwrandawiadau yn rhedeg yn esmwyth.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein gwasanaethau ac ein cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.
Eich rôl
Chi fydd y pwynt cyswllt cyntaf hollbwysig i holl ddefnyddwyr y llys. Bydd cyswllt rheolaidd â’r farnwriaeth a’r staff gweinyddol cynorthwyol. Byddwch yn cyfarfod aelodau’r cyhoedd, a all gynnwys tystion bregus, a’u cynrychiolwyr cyfreithiol. Byddwch yn paratoi ystafelloedd llys/gwrandawiadau, ac yn cwblhau dogfennau, yn ogystal â sicrhau bod y llys yn rhedeg yn effeithlon. Byddwch hefyd yn ymgymryd â gwaith clerigol cyffredinol fel sy’n ofynnol er mwyn cefnogi gwaith GLlTEF. Mae tywyswyr yn gweithio mewn tîm sydd â chefnogaeth reoli reolaidd ac maent yn gyfrifol am eu hamser eu hunain.
Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân, a bydd disgwyl i chi gefnogi a chynorthwyo gyda’r dyletswyddau hyn.
Eich sgiliau a phrofiadau
* Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog.
* Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym.
* Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar.
* Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol.
* Sgiliau rhagorol o ran trefnu a chadw at amseroedd
Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân, a bydd disgwyl i chi gefnogi a chynorthwyo gyda’r dyletswyddau hyn.
Rhagor o fanylion:
Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder.
Bydd angen teithio i Lys Ynadon Wrecsam pan fo angen.
Gweithwyr ar fenthyg
Bydd telerau’r cyfnod y bydd gweithiwr ar fenthyg yn cael eu cytuno rhwng yr adran wreiddiol a’r adran newydd a’r Gwas Sifil. Mae hyn yn cynnwys cytuno ar raddfa pan fydd yn dychwelyd. Dylid cael caniatâd ymlaen llaw i ryddhau gweithiwr ar fenthyg cyn dechrau’r broses ymgeisio.
Mae ymgeiswyr OGD hefyd yn gallu symud i rolau ar fenthyg.
Lleoliad sylfaen – Canolfan Cyfiawnder yr Wyddgrug, Llysoedd Barn, Yr Wyddgrug CH7 1AE
Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais.
Proud to serve. Proud to keep justice going.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.
Your Skills And Experience
* Friendly and approachable manner with excellent customer service skills.
* Ability to multitask whilst working in a fast-paced environment.
* Good written and verbal communication skills.
* IT proficient with the ability to learn and adapt to different technologies and software packages.
* Excellent Organisational and time-keeping skills
The successful candidate will undergo Fire Warden training and you will be expected to support and assist in these duties.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Travel to Wrexham Magistrates’ Court will be required when needed.
Loans
The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process.
Loans are also available for OGD candidates.
Base location - Mold Justice Centre, Law Courts, Mold CH7 1AE
For a full job description, please see the supporting document in the advert below before applying.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae’r Tywysydd Llys yn chwarae rôl allweddol mewn achos llys ac yn gyswllt hollbwysig rhwng defnyddwyr y llys a’r Farnwriaeth ac yn sicrhau bod gwrandawiadau yn rhedeg yn esmwyth.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein gwasanaethau ac ein cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.
Eich rôl
Chi fydd y pwynt cyswllt cyntaf hollbwysig i holl ddefnyddwyr y llys. Bydd cyswllt rheolaidd â’r farnwriaeth a’r staff gweinyddol cynorthwyol. Byddwch yn cyfarfod aelodau’r cyhoedd, a all gynnwys tystion bregus, a’u cynrychiolwyr cyfreithiol. Byddwch yn paratoi ystafelloedd llys/gwrandawiadau, ac yn cwblhau dogfennau, yn ogystal â sicrhau bod y llys yn rhedeg yn effeithlon. Byddwch hefyd yn ymgymryd â gwaith clerigol cyffredinol fel sy’n ofynnol er mwyn cefnogi gwaith GLlTEF. Mae tywyswyr yn gweithio mewn tîm sydd â chefnogaeth reoli reolaidd ac maent yn gyfrifol am eu hamser eu hunain.
Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân, a bydd disgwyl i chi gefnogi a chynorthwyo gyda’r dyletswyddau hyn.
Eich sgiliau a phrofiadau
* Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog.
* Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym.
* Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar.
* Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol.
* Sgiliau rhagorol o ran trefnu a chadw at amseroedd
Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân, a bydd disgwyl i chi gefnogi a chynorthwyo gyda’r dyletswyddau hyn.
Rhagor o fanylion:
Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder.
Bydd angen teithio i Lys Ynadon Wrecsam pan fo angen.
Gweithwyr ar fenthyg
Bydd telerau’r cyfnod y bydd gweithiwr ar fenthyg yn cael eu cytuno rhwng yr adran wreiddiol a’r adran newydd a’r Gwas Sifil. Mae hyn yn cynnwys cytuno ar raddfa pan fydd yn dychwelyd. Dylid cael caniatâd ymlaen llaw i ryddhau gweithiwr ar fenthyg cyn dechrau’r broses ymgeisio.
Mae ymgeiswyr OGD hefyd yn gallu symud i rolau ar fenthyg.
Lleoliad sylfaen – Canolfan Cyfiawnder yr Wyddgrug, Llysoedd Barn, Yr Wyddgrug CH7 1AE
Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais.
Person specification
Please Refer To Job Description.
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Managing a Quality Service
Alongside your salary of £23,583, HM Courts and Tribunals Service contributes £6,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
* Name : SSCL Recruitment Enquiries Team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
* Telephone : 0345 241 5359
Recruitment team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
https://jobs.justice.gov.uk/careers/JobDetail/5566?entityId=5566 #J-18808-Ljbffr