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Customer service advisor

Chelmsford
Temporary
Focus Resourcing
Customer service advisor
Posted: 7 February
Offer description

Customer Service Coordinator required for an immediate temp position. Pay rate per hour will be £14.42. Working hours will be Monday - Friday, 8.30am - 5.30pm.

Duties:

* Breakdown issues reported into specific housingdefects
* Produce relevant remedial work instructions
* Keep purchasers regularly updated regarding the progress of individual issues
* Deal with all administrative functions as directed by other team members
* Liaising with clients on a daily basis booking in technicians and subcontractors in what is a heavily telephone orientated position this person must be able to work under pressure

Benefits:

* £14.42 per hour

Experience required:

1. Customer service experience required
2. Housing, social housing, new build, new homes, developers, residential construction industry experience is desirable
3. Excellent communication skills
4. Reliable, punctual and hardworking
5. Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
6. PC literate with Microsoft Excel, Word and Outlook s...

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