As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.
Resident Liaison Officer
You will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.
You will ensure residents are aware of the works processes and communicate updates/changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
Qualifications
* Confidence to manage sometimes difficult situations
* Excellent communicator with natural ability to work collaboratively with a range of stakeholders
* Experience working for a contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management
* Resilience under pressure and understanding of need for discretion and respect in a public facing role
* UK driving licence and own car
Benefits
* Competitive salary and benefits package
* Opportunities for career progression aligned with the company’s growth
* Immediate interview for qualified candidates
How To Apply
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
As a business United Infrastructure prefers to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
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