Healthcare Assistant - Support at Home 24 hours per week
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Healthcare Assistant - Support at Home 24 hours per week
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Job Summary
Do you have: -
A caring and compassionate approach
Excellent communication skills
A desire to make a difference
If you want to be part of an innovative and developing team who are passionate about providing high quality end of life care to support patients and families we have the role for you. Hospice at Home West Cumbria are have a vacancy within our Support at Home Service to complement the existing Team and Home Nursing Service. We are looking for a Healthcare Assistant who can think on their feet and respond to changing situations.
The role of the Healthcare Assistant is to work with patients, families and carers in a home environment, providing care and support in a way which maintains and respects the privacy, dignity, safety and lifestyle of the patient receiving care.
You will be part of a motivated team who cover 7 days per week, 365 days per year. The Support at Home service operates between the hours of 8.00 am and 8.30 pm.
Main duties of the job
* Provide care and support within palliative and end of life care
* Carry out continued assessments of the patient
* Support with oral medication administration
* Provide care and support which maintains privacy, dignity, respect and safety
* Provide family and carers with emotional support
* Assist with "last offices" as and when needed
* Produce documentation and accurate records of care
* Attend and participate in supervisions / de-briefings
About Us
Hospice at Home West Cumbria provides an expert and comprehensive service to enhance the experience of patients requiring palliative and end of life care. The services provide quality care in the delivery of home nursing, family and bereavement support, and Lymphedema care, for patients, their families and carers across West Cumbria.
The role of the HCA is to work on a one-to-one basis with patients, families and carers in a home environment, largely without supervision. The role provides practical care (including personal care, food, nutrition and hydration support, catheter care, pressure care, simple dressings, and other activities of daily living), emotional, social and psychological support to individuals with palliative care needs, their families and carers.
Details
Date posted
30 July 2025
Pay scheme
Other
Salary
£15,290 a year FTE - 23,892 Rate of pay £12.21 per hour with uplifts
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0081-25-0005
Job locations
Park Lane
Workington
Cumbria
CA14 2RW
Stirling Place
22-24 High Street
CLEATOR MOOR
Cumbria
CA25 5LB
Job Description
Job responsibilities
Job Description
Job TitleHealthcare Assistant (Support at Home Service) 24 hours per week
TenurePermanent
BaseWorkington Community Hospital/ Cleator Moor - CUMBRIA BASED
Responsible toHome Nursing Services Team Leader
Rate of pay£15,290 (£23,892 FTE)
Rate of Pay £12.21 per hour with a day shift uplift of £2.16 per hour and a night shift uplift of £3.73 per hour
Hours: 24 hours per week (including weekends and Bank Holidays)
JOB SUMMARY
Hospice at Home West Cumbria provides an expert and comprehensive service to enhance the experience of patients requiring palliative and end of life care. The services provide quality care in the delivery of home nursing, family and bereavement support, and Lymphedema care, for patients, their families and carers across West Cumbria.
The role of the HCA is to work on a one-to-one basis with patients, families and carers in a home environment, largely without supervision. The role provides practical care (including personal care, food, nutrition and hydration support, catheter care, pressure care, simple dressings, and other activities of daily living), emotional, social and psychological support to individuals with palliative care needs, their families and carers.
DUTIES AND RESPONSIBILITIES OF THE POST:
Key Responsibilities of the job
* Provides care and support within palliative and end of life care best practice and regulatory requirements. Complies with changing policies and practices to ensure that essential standards of quality and safety are maintained.
* Provides care and support within palliative and end of life care best practice and regulatory requirements. Complies with changing policies and practices to ensure that essential standards of quality and safety are maintained.
* Undertakes continued assessment of the patient during the episode of care and recognises and responds to any change in the patients condition. This includes seeking additional advice and support from out of hour professionals in relation to direct patient care and management.
* At times may be required to support patients with oral medication administration as per MAR chart.
Provides care and support in a way which maintains and respects the privacy, dignity, safety and lifestyle of the patient receiving care, with particular regard to assisting with personal care, food nutrition and hydration, practical and social support aligned to individualised care plans.
* To assist with last offices as and when needed.
* Provides families and carers with emotional and psychological support, effectively communicating information to improve their end of life management and the bereavement experience of those important to them.
* Produces documentation of the care given which complies with documentation standards and is legible, traceable, permanent, contemporaneously recorded, original and accurate.
* Attends and participate in supervision and de-briefings for patients, families and carers alongside other health and social care professionals in order to learn from shared experience, continually strive to adopt best practice techniques, and for maintaining own resilience and wellbeing.
* Works as a member of the wider hospice and organisational teams and participates and supports the induction of new staff. Builds positive relationships internally and externally including peers and local health care professionals.
Personal Development
To be committed to personal and professional development and complete mandatory and statutory training as required.
To set challenging goals through the appraisal process to ensure the effective delivery of personal objectives.
To keep updated with current policies and procedures, as well as external trends and developments.
General
To ensure that personal conduct, ways of working and work activities are always aligned to the Hospices purpose and values.
In accordance with the Data Protection Act 2018 and the General Data Protection Regulations, to ensure the maintenance of confidentiality in respect of staff, volunteer and client records and all privileged information relating to the services of the Charity, its patients, staff and volunteers and particularly of the area for which directly responsible.
To promote and foster the Hospices reputation and standing within the community and with private, statutory and voluntary sector agencies and organisations.
To adhere to the Health and Safety policy and report all accidents, incidents or near misses promptly and when requested to co-operate with any investigations undertaken.
To be aware of obligations and to abide by the spirit and nature of the Equal Opportunities policy to avoid direct and indirect discrimination.
To undertake any other duties which may be reasonably required.
Job Description
Job responsibilities
Key Responsibilities Of The Job
* Provides care and support within palliative and end of life care best practice and regulatory requirements. Complies with changing policies and practices to ensure that essential standards of quality and safety are maintained.
* Provides care and support within palliative and end of life care best practice and regulatory requirements. Complies with changing policies and practices to ensure that essential standards of quality and safety are maintained.
* Undertakes continued assessment of the patient during the episode of care and recognises and responds to any change in the patients condition. This includes seeking additional advice and support from out of hour professionals in relation to direct patient care and management.
* At times may be required to support patients with oral medication administration as per MAR chart.
Provides care and support in a way which maintains and respects the privacy, dignity, safety and lifestyle of the patient receiving care, with particular regard to assisting with personal care, food nutrition and hydration, practical and social support aligned to individualised care plans.
* To assist with last offices as and when needed.
* Provides families and carers with emotional and psychological support, effectively communicating information to improve their end of life management and the bereavement experience of those important to them.
* Produces documentation of the care given which complies with documentation standards and is legible, traceable, permanent, contemporaneously recorded, original and accurate.
* Attends and participate in supervision and de-briefings for patients, families and carers alongside other health and social care professionals in order to learn from shared experience, continually strive to adopt best practice techniques, and for maintaining own resilience and wellbeing.
* Works as a member of the wider hospice and organisational teams and participates and supports the induction of new staff. Builds positive relationships internally and externally including peers and local health care professionals.
Personal Development
To be committed to personal and professional development and complete mandatory and statutory training as required.
To set challenging goals through the appraisal process to ensure the effective delivery of personal objectives.
To keep updated with current policies and procedures, as well as external trends and developments.
General
To ensure that personal conduct, ways of working and work activities are always aligned to the Hospices purpose and values.
In accordance with the Data Protection Act 2018 and the General Data Protection Regulations, to ensure the maintenance of confidentiality in respect of staff, volunteer and client records and all privileged information relating to the services of the Charity, its patients, staff and volunteers and particularly of the area for which directly responsible.
To promote and foster the Hospices reputation and standing within the community and with private, statutory and voluntary sector agencies and organisations.
To adhere to the Health and Safety policy and report all accidents, incidents or near misses promptly and when requested to co-operate with any investigations undertaken.
To be aware of obligations and to abide by the spirit and nature of the Equal Opportunities policy to avoid direct and indirect discrimination.
To undertake any other duties which may be reasonably required.
Person Specification
Experience
Essential
* NVQ Level 2 Health and Social Care
* Demonstrable clinical competence in palliative care or a willingness to undertake additional training
* Ability to communicate and transfer information effectively with patients, families, carers and other health care professionals
* Ability to work alone without direct supervision for the provision of personal care, clinical care, including catheter care, pressure care, simple dressings and other activities of daily living
* IT skills with a working knowledge of Office applications and a willingness to develop competencies within organisational and EMIS clinical systems
* Ability to work as a member of a team and to build positive relationships internally and externally
* Ability to cope with constantly changing situations to achieve the best outcomes for patients, carers or family members
* Ability to empathise and understand the needs of others, and to handle conflict to de-escalate challenging situations and ability to recognise self needs to maximise resilience
* Flexibility during times of change to support new ways of working and to respond to changing working patterns over a 24 hour period 7 days a week
* Ability to travel across the geographical area covered by the post to attend meetings or undertake training (face to face or remote)
Desirable
* NVQ Level 3 Health and Social Care
* Skills for Life Certificate
* Awareness of Hospice at Home West Cumbria and care services
* Experience of providing palliative care in a variety of settings
* Experience of working in the community i.e., patients own home
* Experience of working in isolation with an awareness of associated risks
Qualifications
Essential
* NVQ Level 2 Health and Social Care
Desirable
* NVQ Level 3 Health and Social Care
* Skills for Life Certificate
Person Specification
Essential
* NVQ Level 2 Health and Social Care
Desirable
* NVQ Level 3 Health and Social Care
* Skills for Life Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hospice At Home West Cumbria
Address
Park Lane
Workington
Cumbria
CA14 2RW
Employer's website
https://www.hospiceathomewestcumbria.org.uk (Opens in a new tab)
Employer details
Employer name
Hospice At Home West Cumbria
Address
Park Lane
Workington
Cumbria
CA14 2RW
Employer's website
https://www.hospiceathomewestcumbria.org.uk (Opens in a new tab)
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
* Industries
Hospitals
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