Senior Services Manager
Salary £29,836 to £33,795 pa and great benefits including Health Cash Plan
On call shift payment of £14.30 per session
Temporary Contract (3 Months), full time (37.5 hpw)
Guildford
We cant offer a CoS for this role
Home, a place where you belong
Want to lead a team that really cares and empowers customers to live their best life?As our Senior Client Services Manager, youll lead our Guildford support team to deliver person centred housing related support and make it a Great Place To Work for our colleagues! Youll manage our services which house customers experiencing working with women and families fleeing domestic abuse. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!
What youll do
Leading a motivated team to deliver efficient, high-quality, person-centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.
Be the Safeguarding Lead for the service
Ensure Health and Safety checks and risk assessments are completed and recordedaccurately
Managing the contracts, budgets and KPIs, and liaising with stakeholders and commissioners
Manage individual and team performance using coaching skills and assessing colleague competencies and objectivesto ensure customers live in a safe, supportive, person-centred service
Why join us
This is more than a job its a place where you feel valued. With our learning and development offer, and support from friendly colleagues, youll make a real difference every day!If youre ready to leave behind the ordinary, do something that really matters.Be part of one of the UKs top 10 Great Places to Work!
You have
The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values
The understanding of where our customers are in their life and have the passion to advocate for them.
Experience of delivering support in a housing or care environment
Experience of people management
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work !
The practical bits
Were open to agreeing a work pattern with you
Youll manage your own diary
This is a service-based role where you work alongside customers and lead your team, with flexibility to work from home.
Youll have the opportunity to network across services and with commissioners to ensure the service standards are delivered
Youll need an enhanced DBS and we pay for that.
Whats in it for you?
34 days leave, pro-rated (including bank holidays and a me day)
Paid time off for volunteering
Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Find out more
Click APPLY NOW to see our Senior Client Services Manager job description, find out about us and for help to apply. Roles can close early, so dont wait.
For reasonable adjustments email
South Supported Portfolio 505
TPBN1_UKTJ