Zero Hour Contract
Age UK Portsmouth's Help Around the Home service provides practical help and support to hundreds of adults and we are looking to grow our team
We often have flexible working hours available across South East Hampshire. The role requires an enhanced Disclosure and Barring Service (DBS).
Purpose of the job:
Home Services Supporters (HSS) provide regular and on-going practical help, companionship and assistance with everyday living around the home and out in the community. You need to be approachable, empathetic and enthusiastic.
Main duties:
* To carry out allocated tasks within the agreed timescales meeting the high standards required by AUKP.
* To develop a rapport and understanding with the individual to ensure they feel safe and are supported in a way that meets their needs and aspirations.
* To carry out the agreed tasks appropriate to each client upon instruction, which might include a range of responsibilities such as household chores (75% of the work), shopping (accompanied and unaccompanied), accompanied appointments, assistance with correspondence and companionship including supporting clients to attend/participate in social activities. From time to time, you may be asked to carry out additional tasks.
* No personal care will ever be undertaken.
* To undertake Spring Cleans (more in depth clean) when requested.
* Report any client concerns and immediately report hazards, faulty equipment and any incidents to the Home Services office.
* To contribute to the monitoring of wellbeing and safeguarding of clients and to inform the Home Services office of any changes.
* Accept workload allocated from the Home Services office, understanding that from time to time you may be asked to cover further afield in the case of an emergency.
* To ensure your weekly timesheet is submitted as agreed with your Services Co-ordinator.
* You may be required to handle client payments for their service which will need to be handed into the Home Services office, located in The Bradbury Centre.
* You will be expected to maintain our Confidentiality as well as General Data Protections Regulations (GDPR) policies, at all times, including the secure storage of client details.
* Occasionally you will be expected to attend meetings and training courses as required.
* You may be requested to distribute Age UK Portsmouth literature.
Benefits:
* Company pension
* Mileage paid - Car/Bike
* Travel Time paid
* No personal care
General Details:
* £12.21 per hour
* Day shift
* Monday to Friday
* No weekends or bank holidays
* Lone working in the Community
Driving Licence (required)
Job Type: Part-time
Benefits:
* Company pension
Willingness to travel:
* 25% (preferred)
Work Location: On the road