Company Overview
We are a leading industrial business specialising in engineered solutions for air filtration and environmental protection across a range of manufacturing sectors. With a strong international presence and a commitment to innovation, quality, and customer service, we are undergoing a major digital and operational transformation to better serve our customers and scale efficiently.
We value agility, transparency, and collaboration, and our strategic positioning is focused on delivering sustainable growth through product innovation, aftermarket excellence, and digital enablement. Our organisation is structured to empower teams, encourage accountability, and foster cross-functional alignment.
Role Overview
We are seeking a strategically minded and delivery-focused Head of Business Systems and Digital Transformation to define and lead the company's core technology-enabled strategic initiatives. This includes the successful implementation (for some sites) and improvement (for sites where it is already in place) of our ERP systems (Monitor) and CRM platform (Dynamics 365), as well as broader digitalisation of internal business processes, systems optimisation, and data governance improvements.
This is a senior-level role reporting directly to the Group CEO and/or local Managing Director and operating in a matrix structure across all Business units. The successful candidate will shape our digital transformation roadmap, drive strategic initiatives, manage external vendors, and champion efficient, scalable, and user-centred system adoption.
Key Responsibilities
Strategic Digital Leadership
* Develop and execute the company's digital transformation strategy in alignment with business objectives
* Identify and implement innovative technologies to streamline operations, support scalability, and unlock new business value
ERP and CRM Programme Ownership (Monitor & Dynamics 365)
* Lead the delivery of ERP and CRM implementation programmes with responsibility for timeline, budget, scope, and resource planning
* Manage external delivery partners and internal stakeholders to ensure alignment and adoption
* Drive cross-departmental process mapping and system alignment, balancing different functional priorities
* Ensure business readiness, training, and continuous improvement post-implementation
Business Process & Data Management
* Evaluate, document, and improve internal business processes across all business groups and functions
* Oversee company-wide data strategy including accuracy, security, governance, and reporting
* Champion process standardisation and automation initiatives to increase efficiency and reduce risk
Collaboration & Stakeholder Engagement
* Work closely with business units and their departments to ensure systems meet business needs
* Chair and report into the digital steering group for major project milestones, decisions, and escalations
* Act as the business-IT bridge and internal advocate for digital transformation
Technology and Vendor Oversight
* Oversee relationships with technology vendors, ensuring contractual performance and value delivery
* Coordinate system upgrades, cloud transitions, integrations, and performance monitoring
* Collaborate with IT infrastructure leads for continuity, disaster recovery, and security standards
Key Requirements
Education & Experience
* Bachelor's degree in IT, Business Systems, Engineering, or related field
* 5–10 years' experience in digital transformation, ERP/CRM implementation, or IT systems leadership
* Strong Commercial acumen and understanding of commercial targets and processes
* Proven experience managing complex, cross-functional change programmes with business outcomes
Skills & Attributes
* Excellent leadership and stakeholder management in matrix environments
* Strong project governance and change management capability
* Hands-on experience with ERP/CRM systems (Monitor and Dynamics advantageous)
* Ability to balance strategic thinking with operational execution
* Comfortable managing cultural differences and expectation gaps across business units
Job Type: Full-time
Benefits:
* Company pension
* Employee discount
* Referral programme
* Sick pay
Work Location: In person