Overview
AlgoSec is looking for an experienced Projects Manager to join its Project Managers EMEA team. Reporting to: Manager, Project Management, EMEA. Location: UK, Home Office. Direct employment.
Responsibilities
* Lead and coordinate Professional Services (PS) Projects, owning all project tasks throughout the project lifecycle from pre-sale to full production stage.
* Accountable for addressing all customers’ needs throughout the engagement lifecycle, starting with pre-sale assistance through deployment and transition to BAU stage.
* Accelerate solution adoption, ensuring customer retention, satisfaction and long-term value.
* Demonstrate a strong passion for engaging AlgoSec’s EMEA customers, helping them maximize business value by achieving full operational readiness.
* Serve as the primary point of contact between EMEA customers and internal teams including product management, R&D, Account Managers, regional Sales Engineers, Support Team and technical engineers.
* Manage and coordinate sub-contractors, including handling relevant commercial aspects.
* Champion customer needs and advocate for them across internal AlgoSec departments to ensure alignment and satisfaction.
* Establish and maintain trusted/strategic advisor relationships with customers and drive continued value of AlgoSec Solutions and services.
* Support Account Managers during the pre-sale phase, including the development of Statements of Work (SoWs).
Requirements
* At least 5 years of experience in project management with a track record of increasing customer satisfaction, adoption, and retention.
* Experience in working with outbound/external customers.
* Experience in large technology environments / enterprise IT.
* Experience in commercial view and budget control.
* Dynamic and proactive personality with excellent interpersonal skills.
* Operates well under pressure; experienced with crisis management.
* Result oriented with a can-do attitude.
* Impeccable written and verbal communication skills; adaptive to changes.
* Demonstrates persistence and ability to overcome obstacles; fast learner and works well independently.
* Performs well in a matrix management environment.
* Thrives in multi-tasking environments and can adjust priorities on-the-fly.
* Ability to see the big picture while being detail-oriented and analytical.
* Self-motivated with a high level of integrity.
* Willingness to travel (approximately 20%) in EMEA.
Advantage
* Security background, especially in firewall administration and configuration.
* Excellent written and verbal communication skills in French / Spanish / German.
Company information
AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse, and inclusive company culture.
Additional details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Project Management and Information Technology
* Industries: Computer and Network Security
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