Customer Service Administrator | Huddersfield | 20 Hours per Week | £13.62 p/hr
The Role
As a Customer Service Administrator, you will help coordinate service activities, support customers and engineers, maintain accurate records, and assist with a variety of administrative tasks across the business. Working alongside our existing administration team, you will play a key role in ensuring day-to-day service operations run smoothly.
Key Responsibilities
* Coordinate service and maintenance activities for the engineering team.
* Liaise with customers regarding appointments, updates, and enquiries.
* Maintain accurate service records and documentation.
* Assist with customer orders and service-related paperwork.
* Support invoicing, reporting, and office administration processes.
* Communicate with service, accounts, and operations teams.
About You
* Previous administration or customer service experience
* Strong organisational skills and attention to detail
* Ability to manage multiple tasks effectively.
* Positive and flexible approach
* Ability to work well as part of a team.
* Experience using Sage.
* Experience using CRM or service management software.
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