Job Summary
We are seeking a dedicated and experienced Food & Beverage Supervisor to join our team. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of food and beverage service. This role involves managing staff, ensuring excellent customer experiences, and maintaining high standards of food safety and quality. The successful applicant will play a key role in creating a welcoming atmosphere while ensuring operational efficiency.
Responsibilities
* Supervise and manage front of house staff, including waiting staff and bartenders, ensuring they provide exceptional service to all guests.
* Assist in training new employees on service standards, food safety procedures, and menu knowledge.
* Collaborate with the kitchen team to ensure seamless communication regarding food production and service timing.
* Maintain cleanliness and organisation of the front of house area, ensuring compliance with health and safety regulations.
* Handle guest enquiries and complaints professionally, striving for resolution to enhance customer satisfaction.
* Assist in managing shifts effectively, ensuring adequate staffing levels during peak times.
Experience
* Hospitality: 3 years (required)
Job Type: Full-time
Pay: Up to £32,000.00 per year
Benefits:
* Employee discount
Work Location: In person