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Customer delivery driver, supermarket assistant

John Lewis Partnership
Customer delivery driver
Posted: 8 July
Offer description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.


About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. You will actively embody our ethos - passionate Partners serving food lovers. When not on the road, you'll support the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and welcoming running of the shop.

Note: You must be 18 years or older to work in this role.


Key Responsibilities

* Start your day in store, checking your delivery routes for the day.
* Load and prepare your van for deliveries, ensuring all orders are ready for efficient delivery to customers.
* Complete vehicle safety checks, maintaining road compliance, health, and safety standards.
* Represent the Waitrose brand on the road with excellent customer service as your priority.
* Assist customers with their shopping and build rapport based on trust and service.
* Support the shop team with general shopkeeping tasks when required.


Essential skills/experience

* Full valid B-Category UK manual driving licence with no more than 6 points.
* Excellent customer service skills.
* Strong time management skills.
* Ability to handle physical tasks such as lifting crates and moving cages.
* Self-motivated, adaptable, and able to work independently.
* IT literacy.


Desirable skills/experience

* Previous driving experience, especially with chilled vehicles, is advantageous.

Part-time opportunities are available, 15 hours per week, with shifts on weekends and weekdays, from 06:00-14:00 or 13:00-21:00.


The partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, innovating, and diversifying. We believe in shared ownership, kindness, respect, and creating an inclusive environment where everyone can thrive and be themselves.

Important points:

* Some roles require pre-employment vetting, including DBS checks and financial probity checks, which will be communicated during recruitment.
* Apply early as vacancies may close quickly due to high application volumes.
* We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager.
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