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Team leader

Solihull
Greene King
Team leader
Posted: 6 September
Offer description

Overview

As a Team Leader, you’ll lead by example, ensuring the team has everything they need so the shift runs like clockwork. You’ll maintain high standards and keep our customers happy.

Company description: Farmhouse Inns, part of Greene King. We prepare carveries with long slow roasting, fresh vegetables, handmade Yorkies, crispy roast potatoes, and daily cake decoration.


Responsibilities

* Provide customers with a heartfelt and memorable experience each and every time they visit.
* Deputise for the management team and resolve any issues that arise in their absence.
* Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
* Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.


What you’ll bring

* A great eye for detail, ensuring every pint is poured to perfection.
* Be a role model to the team in giving great service and making sure every customer receives a warm welcome.
* Ability to think on your feet and adapt to challenges during a busy shift.
* A positive can-do attitude and be a true team player.


Benefits

* Competitive salary and pension contribution with additional benefits listed by the employer.
* Career development across Greene King brands with training and development at each career level.
* Discounts for you and your loved ones on all brands (e.g., 33% for you, 15% for loved ones).
* Free employee assistance program for mental health, well-being, financial, and legal support.
* 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
* Refer a friend bonus up to £1,500 when they are placed.
* Wagestream – access your wage before payday.
* Retail discounts on partners like Superdrug and Three Mobile, among others.


Qualifications

* Provide customers with a heartfelt and memorable experience each and every time they visit.
* Be a role model for great service and customer welcome.
* Think on your feet and adapt to challenges during a busy shift.
* Maintain a positive can-do attitude and be a real team player.


Job details

* Seniority level: Mid-Senior level
* Employment type: Part-time
* Job function: Sales, General Business, and Management
* Industries: Food and Beverage Services, Hospitality, and Retail

Note: This description includes standard job information and does not add new claims beyond the original text. It retains the essential responsibilities, qualifications, and benefits described.

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