Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing📍 Ellesmere Port | 💼 Temporary | 💰 Competitive Salary | 📆 6 months +
Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide.
🔍What You'll Be Doing
Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems
Coordinating with production, logistics, and commercial teams to meet delivery timelines
Handling import/export documentation and liaising with freight partners
Acting as a key point of contact for customer queries and updates
Ensuring compliance with international trade regulations and internal processes
✅ What I'm Looking For
Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting
Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms
Exposure to import/export processes, trade compliance, and international shipping
Excellent communication, organisation, and problem-solving skills
A proactive mindset and ability to work cross-functionally
🌟 Why This Role?
Join a technically advanced, globally respected business
Be part of a collaborative and supportive team
Competitive salary, benefits, and long-term career development
Real impact in a role that connects operations, customers, and global logistics
Attractive hourly rate of £17ph + holiday pay
📩 Interested?
If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today!
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