We are looking for a Senior Debt Collectorto join us at Huws Gray Basildon (Credit Office)!
If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of several brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us?
Debt Collectors perform a range of customer-focused tasks when recovering debts. Here’s a quick overview of some of the things you can expect to do as a Debt Collectorwith Huws Gray:
* Proactively collect debt from overdue account customers.
* Writing letters to inform customers of their outstanding accounts
* Answering phone calls from non-paying customers with questions about their debts
* Calling non-paying customers and determining why their payments are outstanding
* Explaining payment plan options to non-paying customers, negotiating payment terms and enrolling customers interested in these payment programs
* Identifying vulnerable customers and escalating their cases to support teams
* Identifying non-compliant customers and escalating their cases to insolvency teams
* Servicing court orders to recover outstanding payments, in some cases
We know that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Senio Debt Collector. We're looking for candidates who can demonstrate a good working attitude, who are flexible, able to work as part of a team that wants to support our business.
We know you’re thinking, ‘This sounds great, but what’s in it for me?’ Let us tell you:
* Guaranteed weekly hours.
* Competitive rates of pay.
* 24 days of annual leave in addition to recognised public and bank holidays.
* Company attendance and performance bonuses.
* Company pension scheme – in line with auto-enrolment.
* Career progression and personal development opportunities.
* Staff discounts on items purchased from any of our branches nationwide.
Our online application process takes less time to complete than it does to make a good brew, so stick the kettle on and make your application!
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