Ticketing Executive
Location: Greater Manchester/Hybrid
Hours: PART TIME 16-22.5 hours per week
Salary: £29,500 pro rata
A premium travel business based in Greater Manchester is seeking an experienced Ticketing Executive to join its air operations team on a part timer basis. This is a key role supporting airline bookings and ticketing, ideal for someone with strong GDS experience (preferably Galileo but open) and excellent attention to detail.
The Role as a Ticketing Executive
You will be responsible for issuing and reissuing airline tickets, managing GDS queues, and handling schedule changes, cancellations, and amendments. Working closely with airline partners and internal teams, you will help ensure booking accuracy, meet ticketing deadlines, and minimise financial loss.
Key Responsibilities as a Ticketing Executive
1. Issue and reissue net and published fare tickets using Galileo
2. Manage GDS queues, including schedule changes and cancellations
3. Interpret and apply airline fare rules and ticketing policies
4. Maintain ticketing control, reports, and deadlines
5. Process refunds and returns using BSP knowledge
6. Resolve duplicated bookings and complex ticketing queries
7. Provide expert air support to internal teams
8. Offer out-of-hours...