We’re working with a dynamic and fast-growing lifestyle and retail brand based in Poole to find a proactive, detail-oriented Accounts Receivable Specialist to join their friendly finance team on a full-time, permanent basis. This is a key role focused on supporting the company’s cash flow by managing customer accounts and building strong internal and external relationships. If you’re someone who enjoys resolving issues, staying organised, and taking ownership of the receivables process, this could be a fantastic opportunity to grow your career in a vibrant and supportive environment. Key Responsibilities: Oversee the full accounts receivable process, including contacting customers to follow up on outstanding payments via phone and email Accurately allocate incoming payments and maintain updated customer account records Monitor aged debt and take a proactive approach to resolving overdue invoices Work closely with sales and customer service teams to address account queries and discrepancies Prepare and issue monthly customer statements and internal debt reports Ensure accurate record-keeping in line with audit and internal policy requirements Provide general support to the finance team with other AR-related tasks as needed What We’re Looking For: Experience in an accounts receivable or credit control role Excellent communication skills and a professional, customer-focused manner Strong organisational skills and attention to detail Confident using finance systems and Excel (experience with Sage 200 is a bonus) Self-motivated and able to work both independently and within a team A proactive approach and a willingness to improve systems and processes What’s on Offer: Competitive salary benefits 20 days holiday bank holidays (increasing with service) Generous staff discount and annual product allowance Free on-site parking and a relaxed, modern office environment Early Friday finishes during summer months