Join to apply for the Community Care Team Lead - Bridport role at Bluebird Care
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Join to apply for the Community Care Team Lead - Bridport role at Bluebird Care
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Ready for a new challenge? We’re hiring a Home Care Team Leader to lead the launch and growth of our new home care service in Bridport.
Bluebird Care is a premium home care provider, known for delivering exceptional, person-centred support. We’re expanding our West Dorset services into Bridport and are looking for a self-motivated leader to grow a new team in a new area.
This is a community-based role, home-based in Bridport - perfect for someone ambitious and driven. In the early stages, you’ll be hands-on delivering care, while actively building your team and leading the development of the service from the ground up.
You’ll be fully supported by our Registered Manager, Director, and dedicated Marketing and Recruitment Team - so while you’ll lead locally, you’ll never be working alone.
About You:
We’re looking for someone who is:
* Self-motivated, ambitious, and enthusiastic about building something new
* Experienced in home care or health and social care
* Confident in leading from the front and recruiting a new team
* Willing to work flexibly, including some evenings and weekends during the initial launch phase
* A care management qualification
What we offer:
* The opportunity to build and lead a new service in West Dorset
* A community-based leadership role with home working
* Generous quarterly bonus
* Paid overtime for evenings, weekends, and on-call work
* Full support, training and professional development from an experienced leadership, marketing and recruitment team
* Career growth with a respected, premium home-care provider
You will make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role in our company.
Key Responsibilities
Support the registered manager:
* With the efficient running of a designated area and the supervision of care assistants
* Make sure Bluebird Care provides safe, effective, high quality care that is responds to each customer’s needs and preferences
* Make sure our services respect customers’ choices and promote their dignity and privacy at all times
* Take part in the company out of hours rota.
Duties
Work well with customers
Prior to each service commencing, carry out with customers (and/or their chosen representatives) an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment
* Create and agree a written individually tailored plan of care and support that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Keep care and support plans up to date
Provide the customer and, where appropriate their representatives, with information about the service so they are clear about what to expect and how they can raise any concerns
Keep all information about customers and their families secure and confidential except where policy require you to share to protect the interests of our customers
Work well with staff
Give care assistants appropriate information and guidance to effectively and safely provide care and support as agreed in the care and support plan
Work with the Bluebird Care coordinator to appropriately match care assistants to customers. Attend the customer's first call to introduce the care assistant. Report changes to care schedules without delay to the coordinator, customer and care assistant
Support, supervise and assist with training of care assistants
Take part in the out of hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues e.g. covering calls either directly or indirectly when care assistants are sick or absent. Record emergency calls and pass the information to appropriate parties
Arrange and manage staff changeovers and briefings for live in care assignments in the absence of the registered manager
Quality improvement
Investigate matters relating to the quality of the service and implement improvements
Monitor the performance of care assistants and carry out quality reviews at the customer’s home to make sure the service is being delivered in line with company procedures
Apply Bluebird Care policies and procedures at all times and make sure that accidents and incidents are recorded, reported and acted upon
Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality homecare service.
To find out more about the role or for an informal chat please call 01935 584184
You must be based in the UK to apply for this role. We do not offer sponsorship or visa switches.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Hospitals and Health Care
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