Private Patient Sales Adviser | Spire Murrayfield Hospital - Edinburgh | Full-Time - Excellent Salary and Benefits Spire Murrayfield Hospital is looking to recruit a Private Patient Sales Adviser, who will provide excellent levels of customer service to patients making enquiries into the hospital by telephone and email. Experience of sales, telephony and/or a customer contact centre is an advantage. Training and support will be provided in this fast paced, full-time position. Duties and responsibilities: Professional handling of self-pay enquiries (eg, capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help) from phone calls and emails with prospective self-pay patients Converting enquiries to outpatient appointments. Meeting team and individual targets relating to conversion, revenue and appointments. Attending patient information events to represent Spire Healthcare and our services Learning skills required to assist in outpatient appointments team as and when required Providing customers with excellent after-sales service Who we're looking for: Excellent interpersonal skills First-rate organisational skills and attention to detail A good grasp of standard IT packages (eg Microsoft Outlook, Excel and (ideally) SAP) High level of customer service Healthcare experience Experience in sales or a contact centre based role Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Katie Willis via Katie.willisspirehealthcare.com For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications